Neon Media Marketing (Whizoid Studio LLP) - Cancellations and Refunds Policy

Thank you for choosing Neon Media Marketing (Whizoid Studio LLP) for your digital marketing needs. We strive to provide excellent service and results to our clients. Please read our Cancellations and Refunds Policy carefully.

1. Refund Eligibility:

- Refunds will only be considered under specific circumstances as outlined in the offer or contract agreed upon by both parties.

- Eligibility for a refund is contingent upon meeting the conditions and criteria specified in the agreed-upon terms.

2. Result-Based Refunds:

- Neon Media Marketing (Whizoid Studio LLP) is committed to delivering the promised results as outlined in our offers and contracts.

- A refund may be applicable if, and only if, we fail to meet the agreed-upon performance indicators or deliverables specified in the offer or contract.

3. Refund Process:

- Clients seeking a refund must submit a written request within 15 days of the agreed-upon deadline or completion date.

- The request should include a detailed explanation of the failure to achieve the promised results and any supporting documentation.

- Neon Media Marketing (Whizoid Studio LLP) will review the request within 30 days and determine the eligibility for a refund.

4. Non-Refundable Services:

- Certain services, as specified in the offer or contract, may be marked as non-refundable.

- Non-refundable services may include upfront costs, third-party expenses, or services explicitly stated as non-refundable in the agreement.

5. Termination of Services:

- Clients may terminate services at any time; however, refunds are only applicable based on the conditions outlined in the offer or contract.

- In the event of termination by the client, any work completed up to that point will be billed at the agreed-upon rate, and any pre-paid fees for services not rendered will be subject to the refund policy.

6. Force Majeure:

- Neon Media Marketing (Whizoid Studio LLP) shall not be liable for failure or delay in performance if caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, or natural disasters.

7. Changes to Services:

- Neon Media Marketing (Whizoid Studio LLP) reserves the right to make changes to its services, including the addition, modification, or discontinuation of services, at any time without prior notice.

8. Contact Information:

- For all cancellation and refund-related inquiries, please contact our customer support at [email protected].

Note: This Cancellations and Refunds Policy is effective and may be subject to change. Clients will be notified of any changes to the policy.

By engaging in business with Neon Media Marketing (Whizoid Studio LLP), you acknowledge and agree to abide by the terms and conditions outlined in this Cancellations and Refunds Policy.