Shipping and Delivery Policy for Neon Media Marketing (Whizoid Studio LLP)

1. Introduction

Welcome to Neon Media Marketing (Whizoid Studio LLP). As a digital marketing agency specializing in digital products, our shipping and delivery policy is tailored to the unique nature of our services. Please read the following information carefully.

2. Order Processing and Initiation of Services

- Upon successful payment for our digital marketing services, the order is processed immediately.

- Ads setup and campaign initiation will commence after payment confirmation.

3. Timeframe for Ads Setup and Lead Generation

- Ads setup and the initiation of lead generation activities typically take place within 1 to 2 weeks from the date of successful payment.

- The exact timeframe may vary based on the complexity of the campaign and the specific services ordered.

4. Communication During Setup

- Our team will keep you informed of the progress during the setup period.

- You may receive updates regarding the status of your order and any additional information needed for a successful campaign.

5. Digital Product Delivery

- Given the nature of our services, there is no physical product to be shipped.

- Results, reports, and other relevant deliverables will be provided digitally through our secure online platform or via email.

6. Refund Policy in Relation to Delivery

- Refunds are subject to the terms outlined in our Cancellations and Refunds Policy.

- As our services involve time and resources dedicated to setup and initiation, refunds will only be considered if we fail to meet the agreed-upon performance indicators or deliverables within the specified timeframe.

7. Client Responsibilities

- Clients are responsible for providing accurate and necessary information during the order process to ensure the successful initiation of services.

- Any delays resulting from inaccurate or incomplete information provided by the client may impact the setup timeframe.

8. Changes to Services

- Upgrade More reserves the right to make changes to the services, including the initiation timeframe, at its discretion.

- Clients will be notified of any changes that may affect the delivery process.

9. Contact Information

- If you have any queries regarding our shipping and delivery policy, please contact our customer support at [email protected].

By engaging in business with Upgrade More, you acknowledge and agree to abide by the terms and conditions outlined in this Shipping and Delivery Policy.